Privacy Policy and Terms of Use

1. General Information Hybrid Home LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Cyprus law.
2. Data Collection We collect the following personal data when you use our website:

• Name
• Phone number
• Email address

We do not collect sensitive personal data. The data is collected solely for processing your request for solar panel installation services.
3. Data Usage Your data is used for the following purposes:

• Contacting you regarding your inquiry
• Providing consultation and service recommendations
• Preparing contracts and service agreements
• Completing installation and handling administrative tasks
• Complying with legal and regulatory obligations
• Analytics via Google Analytics and Yandex.Metrica

4. Data Sharing and Storage We do not share your personal data with third parties, except for our employees who require it to fulfill your service request. Your data is stored securely for five (5) years unless a longer period is required by law.
5. Data Deletion You may request the deletion of your personal data by contacting us at hybridhomecyprus@gmail.com.
6. Your Rights Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, contact us at the email above.

1. Introduction These Terms & Conditions govern the use of Hybrid Home LTD’s services and website. By using our services, you agree to comply with these terms.
2. Services Provided We offer solar panel installation services, including consultation, installation, and after-service support. Our process includes:

1. Inquiry submission
2. Consultation
3. Contract signing
4. Installation
5. Submission of documents to EAC

3. Client Responsibilities Clients must:

• Ensure access to their property for installation
• Provide necessary documentation
• Pay for services as agreed

4. Payment & Refund Policy

• Payment must be completed according to the agreed schedule
• Refunds are only available if the cancellation occurs before materials are purchased and work has commenced
• We offer an in-house installment plan for up to three (3) months

5. Warranty

• 25 years warranty on solar panel performance (manufacturer’s guarantee)
• 7 years warranty on inverters
• 2 years warranty on installation work

6. Governing Law These Terms & Conditions are governed by the laws of Cyprus and the GDPR.

1. Introduction Our website uses cookies to enhance user experience and analyze site performance. By using our website, you consent to the use of cookies.
2. What Are Cookies? Cookies are small text files stored on your device to improve website functionality and user experience.
3. Types of Cookies We Use

• Essential Cookies: Necessary for website operation
• Analytics Cookies: Used for tracking website performance via Google Analytics and Yandex.Metrica

4. Managing Cookies You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Contact Information For any inquiries about our policies, contact us at hybridhomecyprus@gmail.com.